RCA Quick Start Tour

IMPORTANT!
  • We encourage you to not merely read the RCA Quick Start Tour, but to actually do a Root Cause Analysis (“RCA”) as you follow the tour. This will help you to quickly familiarize yourself with GembaCI RCA. We are using a fictitious example, but you are welcome to use your own problem for the exercise.
  • Bear in mind, the purpose of the RCA Quick Start Tour is not to train you to do a complete RCA, but to familiarize you with the GembaCI RCA application. You can get basic information on how to do an RCA here.

Contents

Help
Add new problem statement
Metrics / Search / Filters / Problem statement table
Metrics
Search
Advanced filters and problem statement table
Problem statement
Background
Add a direct cause
Prioritize (probable / non-probable)
Edit
Add causes
Move
Move up/Move down
Add action
Delete cause
Mark as root cause
Edit
Action progress
Add action & Edit action
Action types
CAPA
Other
Confirmation
Signed-off
Close